Last updated: July 25, 2024
Thank you for shopping at store to door.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof like order details of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the customer services team will contact you. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 34455005
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us on Whatsapp 34455005
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If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 34455005